ABTA Membership

What is ABTA?

ABTA – The Association of British Travel Agents – is the UK’s leading travel industry body. For over 65 years, ABTA has been guiding both travellers and travel businesses, promoting high standards, championing customer service, and encouraging responsible tourism across the globe.

Today, ABTA represents more than 4,300 travel brands, generating over £39 billion in annual revenue. It’s a name that carries trust and recognition — and for good reason.

🎯 Why ABTA Matters

While ABTA is sometimes perceived as a more traditional organisation, its role in the modern travel industry is more vital than ever. Especially in recent years, ABTA has played a key role in:

  • Setting clear standards for customer care

  • Providing guidance to travellers and businesses alike

  • Protecting customers financially in uncertain travel conditions

Put simply, ABTA exists to help travellers feel confident, supported, and safe — and we’re proud to be a part of it.

✍️ Our Journey to Joining

Joining ABTA isn’t a quick tick-box exercise. It’s a thorough and carefully audited process that includes:

  • In-depth financial health checks

  • Review of directors’ track records

  • Submission of detailed business information

  • Provision of financial bonding

We began our application in early summer 2019. After months of assessments, reviews, and paperwork, we were thrilled to be accepted as an ABTA member.

✅ Our official ABTA membership number is P8142.

🌟 Why We Chose to Join ABTA

We joined ABTA because we believe in accountability, integrity, and doing things the right way. Becoming a member allows us to:

  • Demonstrate our commitment to high standards of customer service

  • Provide our customers with enhanced financial protection

  • Access expert guidance and support for both our team and our travellers

  • Offer peace of mind — before, during, and after every trip

🤝 What ABTA Membership Means for You

As an ABTA member, we fully subscribe to the ABTA Code of Conduct — a robust set of guidelines designed to protect you as a traveller. It covers everything from clear and accurate advertising to prompt handling of complaints.

We also hold a financial bond with ABTA, which means your money is protected if anything unexpected happens to us.

ABTA has full access to:

  • Our business plans

  • Booking patterns

  • Audited accounts

  • Any other information needed to verify that The Holiday People is operating in a safe, healthy, and responsible way

💬 Our Commitment to You

Joining ABTA is one more way we show our dedication to providing a travel experience built on trust, transparency, and care. We want every single customer to feel confident and secure when booking with us.

The entire team at The Holiday People works hard to offer you honest advice, unbeatable value, and exceptional service — and our ABTA membership is part of that promise.

Thank you for trusting us with your holiday. We’re here to help you travel smarter, safer, and happier.